register a return shipment
Please register your return shipment by filling in the registration form below.
All return shipments must be registered prior to shipment to Microfan. Please carefully read our return merchandize authorization (RMA) policy prior to registering your product.
After accepting your request, we will send you a confirmation email with a unique RMA number. With this RMA number you can send the product back to us.
Fill in the form to register a return shipment:
General conditions
- Please carefully read our return policy prior to registering your product for a return shipment.
- Customer specific products cannot be returned.
- Return shipments without a readable RMA number or which have not been registered in advance will be refused and the shipment returned immediately.
- If we detect transport damage upon receipt of goods, we will refuse the shipment and return the shipment immediately.
- If, upon receipt of goods, we find that the product has been packed poorly, we will refuse the shipment and return the shipment immediately.
- If the shipment is insufficiently stamped, we will refuse the shipment and return the shipment immediately.
- Shipping costs for returning products to Microfan are always the responsibility of the customer.
- Shipping costs for returning Microfan products to the customer are always the responsibility of the customer, unless warranty applies.